Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Destinations & Rates

European Union We ship to all EU member states. Shipping rates are calculated at checkout based on your location and order weight. Standard delivery typically takes 3–7 business days.

United Kingdom We ship to the UK with rates calculated at checkout. Standard delivery typically takes 5–10 business days. Please note that orders may be subject to UK customs duties and import taxes, which are the responsibility of the customer.

United States We ship to all US states with rates calculated at checkout. Standard delivery typically takes 7–14 business days. Orders may be subject to US customs duties and import taxes, which are the responsibility of the customer.

Flat Rate Shipping Flat rate shipping options may be available for select destinations and will be displayed at checkout.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order at any time using our order tracking page.

Delays We are not responsible for delays caused by customs, weather, or carrier disruptions. If your order hasn't arrived within the estimated timeframe, please contact us at [your contact email].

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date so we can resolve the issue promptly.